Postponed: Connecting Communities

Thursday 26th March 2020 | 09:30am – 4:30pm |  Studio Venues, 67 Hope Street, Glasgow, G2 6AE

The Scottish Government is currently engaging Stakeholders across Scotland to develop its vision for future homes and communities.

This one-day event will explore creative approaches to encourage tenants, communities, and housing organisations to work together more effectively to ensure we build a housing system that is dynamic and resilient enough to respond to future changes and tackle some of the most pertinent issues.

Delegates will hear from sector leaders, tenant groups, and other stakeholders; share ideas and best practice examples; and consider how you would like your communities to look and feel by 2040.

Postponed: Click here to find out more
  • How do we get more communities involved?
  • Tenant participation and its vital role in shaping community priorities;
  • Discovering digital inclusion and the initiatives to reach people through technology;
  • Enabling young people to have a platform to be heard;
  • Exploring equal opportunities and ensuring we provide high quality, inclusive services; and
  • How we can build partnerships with the private rented sector.

Please note, this programme is subject to change and TIS reserve the right to make alterations and substitutions as necessary.

09:30 Registration
Tea, coffee, and refreshments on arrival

10:00 Welcome
Ilene Campbell • Chief Executive • TIS

10:10 Tenant participation and its vital role in shaping community priorities
Anne Cook • Head of Social Housing Services Team • The Scottish Government

As the Scottish Government prepares to publish its Route Map for Housing to 2040, it has identified its draft vision and principles for a housing model that supports communities to develop and flourish.

After nearly 20 years of Tenant Participation (TP) being enshrined in legislation as a statutory duty, what role do existing TP structures play in both shaping and supporting the delivery of community priorities, and what should landlords be doing to make sure that their TP arrangements continue to develop and grow?

10:35 How do we get more communities involved?
Max Scotto • Tenant Participation Officer • Kingdom Housing Association

In order to meaningfully shape local priorities, communities have to get involved – the challenge is how?

Kingdom Housing Association recognise that it is important that customers and service users are able to take part at a level they feel comfortable with and, as such, they support different ways of getting involved and continue to look at different ways to include tenants and customers in everything they do.

11:15 Refreshment break

11:35 Discovering digital inclusion and the initiatives to reach people through technology
James Duff • Digital Experience Lead • Wheatley Group

The Kirkton Avenue Digital Demonstrator project was established to test and prove the technological and social benefits of connecting households at an affordable price point in a single high-rise tower block to the internet. This was achieved through WiFi and the gift of a tablet device to households who participated in the study.

Over the course of one year and using BMG, a third-party research company, GHA learned much about digital inclusion which in turn influenced its developing Digital strategy.

12:20 Lunch

13:10 Delegates will split into 2 focus groups and participate in both learning zone topics

  • Enabling young people to have a platform to be heard
    Stephen Connor • Development Officer • TIS

    Encouraging younger tenants to ‘get involved’ remains an ongoing challenge. But when they are successfully engaged young people bring a unique viewpoint, in-depth local knowledge and plenty of fresh ideas and creativity.
    Come and hear innovative ideas to get young people involved and how housing and education are working in partnership to build youth engagement in the social sector in South Lanarkshire.


  • How we can build partnerships with the private rented sector
    Duncan Thomson • Group Manager Private Sector • Glasgow City Council
    Julie Williams • Project Officer – Private Rented Team • Glasgow City CouncilGlasgow City Council’s aim is to work with private landlords to raise standards in the private rented sector and improve the quality of life for tenants.We want to ensure that only those landlords that are judged to be fit and proper are allowed on the landlord register and where necessary we will take action to tackle poor landlord practice.


15:30 Exploring equal opportunities, ensuring we provide high quality, inclusive services
Andrea Sinclair • Refugee Resettlement Programme Advisor • South Lanarkshire Council

Since 2015, the Syrian Refugee Resettlement Programme has helped 173 people escape the Syrian Civil War and make South Lanarkshire their home.

South Lanarkshire’s Refugee Resettlement Support Team work to support individuals to become part of the communities in which they are resettled focusing on areas such as language, housing, health, integration and community involvement, national involvement and employment & volunteering.

Following the Home Office Announcement that funding will continue for Global Resettlement Support, South Lanarkshire Council is preparing to welcome new families to the area, supporting them to access local services and become fully engaged with their new communities.

16:30 Close of event

This event is aimed at housing organisation professionals and tenants throughout the Scottish social rented housing sector.

TIS Members enjoy at least a 10% discount on all conference, event, training, and consultancy rates. The following rates are costed per delegate:

  • Tenant Member: £200
  • Tenant non-Member: £225
  • Landlord Member: £225
  • Landlord non-Member: £250



Please note that TIS does not charge VAT.

Click here to book online, call our events team on 0141 248 1242, or alternatively email

Cancellations must be made no less than four weeks prior to the event. No refunds will be granted after this time.

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