Tenant Scrutiny Sessions with TIS

TIS Tenant Scrutiny

The Tenants Information Service are pleased to announce the forthcoming Tenant Scrutiny Sessions taking place this month in Aberdeen, Glasgow and Kilmarnock.

Scrutiny of housing services by tenants and service users is not only an important part of performance management, it is now a regulatory requirement. It is more than just another tenant participation activity; it is a way of giving tenants and their representatives greater influence and ability to hold their landlord to account.

For that reason TIS are hosting informative and focussed ‘Tea Time Talk’ sessions, designed for tenants, housing staff, Elected Members and Board members, which are crucial to learn about the regulatory and scrutiny expectations, including what your role and responsibilities are.

FIVE reasons why it is important for you to attend these educational sessions:

1) Learn what YOU need to do to get organised in developing tenant scrutiny;
2) Gain knowledge of the latest developments and initiatives to assist you empower residents and develop your own unique approach to tenant scrutiny;
3) Receive a free copy of the TIS Scrutiny Framework;
4) Find out more about the scrutiny activities of other landlords in the UK;
5) Raise awareness of Tenant Scrutiny Panels, Mystery shopping, Surveys, Tenant Led Inspections, and more.

Dates and Venues:

Wednesday 20th March 2013, 5.00pm – 8.00pm
Grampian Housing, Association Office
Huntly House, 74 Huntly Street, Aberdeen, AB10 1TD

Wednesday 20th March 2013, 5.00pm – 8.00pm
East Ayrshire Tenants and Residents Federation Office
19 Portland Road, Kilmarnock, KA1 2BT

Monday 25th March 2013, 5.00pm – 8.00pm
The Hub, Baltic Chambers
50Wellington Street, Glasgow, G2 6HJ

Ilene Campbell, Director of TIS said “Self assessment and tenant scrutiny provides an opportunity to develop partnership working between tenants and landlords to deliver improved housing services. Here at TIS, we have recognised the importance of tenant scrutiny and recommend you attend these helpful sessions to gain a better understanding yourself”

The sessions are £50 per head, which includes a FREE copy of the TIS Scrutiny Framework, session handout material and tea time refreshments.

TIS do not charge VAT on our services.
To find out more or to book, please contact Leanne Blunsden on 0141 248 1242 or email at lblunsden@tis.org.uk or visit us next week at stand B42 at the CIH Conference, SECC, Glasgow.

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