Training for housing and community engagement professionals:
- How to involve tenants in rent consultations
- How to develop tenant scrutiny
- Facilitation skills
- Improving your presentation and public speaking skills
- Communication and digital skills
- Scottish Social Housing Charter and regulatory requirements
- How to develop an effective community engagement strategy
- How to involve tenants and local communities
- Good governance and assurance statements
- How to increase tenant involvement
- Involving harder to reach groups
Training for tenants:
- Tenant involvement in scrutiny – tenant led inspections, mystery shopping and self-assessment
- How to use benchmarking and performance information
- Getting established and agreeing constitution
- Being an effective committee
- Decision making and action plans
- Getting involved in rent consultations
- How to involve all of your community
- Report writing
- Housing finance and understanding value for money
- Scotstoun and Whiteinch Housing Association: How to organise effective rent consultations
- South Lanarkshire Council: How to involve tenants in scrutiny
- Paragon Housing Association: How to audit your tenant participation strategy
- Angus Council: How to get local communities engaged
- Clyde Valley Housing Association: Delivering a Mystery Shopping Project