Programme and important information
Full programme announced soon.
10:00 – 10:30am Registration and welcome refreshments
10:30am – 10:40am Opening remarks
Sharon Donohoe – Interim Chief Executive at TIS
10:40am – 11:20am Keynote session
11:20am – 11:35am Refreshment break
11:35am – 12:30pm Lightening Talks
A series of short, engaging talks highlighting how tenants and housing organisations are working together to influence services, strengthen communities and make a difference.
Developing a Tenant Participation, Engagement and Scrutiny Strategy
Laura Strang, Customer Experience Lead at Glen Oaks Housing Association
Discover how Glen Oaks Housing Association worked in partnership with its tenant-led Service Improvement Group to develop a new Tenant Participation, Engagement and Scrutiny Strategy. Hear how scrutiny findings, collaboration and tenant feedback helped shape the strategy, establish key participation principles and strengthen the organisation’s approach to engagement and accountability.
Tenant Scrutiny of Voids and Lettable Standards
Dan Thompson, Director of Housing Services at Osprey Housing Association
How can tenant scrutiny lead to better services? This lightning talk will explore how Osprey Housing Association worked with tenant representatives to review voids and lettable standards, resulting in practical recommendations that informed policy, improved processes and enhanced the customer experience.
12:30pm – 1:30pm Lunch
1:30pm – 2:15pm Engaging with Tenants from Ethnic Minority Backgrounds
Pedro Cameron, Tenant Participation and Engagement Manager at TIS
An overview of newly published research from TIS and the Scottish Government exploring representation, participation and engagement among tenants from ethnic minority backgrounds in Scotland’s social housing sector. Hear the key findings, emerging themes and recommendations for creating more inclusive participation opportunities.
2:15pm – 2:30pm Refreshment break
2:30pm – 3:15pm Interactive activity
Led by the TIS team.
3:15pm – 3:30pm Thank you and closing remarks
Sharon Donohoe – Interim Chief Executive at TIS
This event is aimed at tenants, housing colleagues, and board and committee members from across the Scottish social housing sector. Come together and connect over a shared commitment to providing meaningful opportunities for tenants to influence housing policy and practice.
To book your place please complete the online booking form, or alternatively email info@tis.org.uk or call 0141 248 1242. The following rates are costed per delegate. TIS does not charge VAT.
Event rates
Your booking includes lunch, and servings of snacks and tea and coffee throughout the day.
Early Bird rates- available until Wednesday 7 October
Member: £215
Non Member: £295
Standard rates- from Thursday 8 October
Member: £285
Non Member: £375
The TIS Tenant Participation Summit will take place at The Studio Glasgow, 67 Hope Street, Glasgow, G2 6AE.
Parking
There is no on-site parking at The Studio Glasgow. However, several city centre car parks are available within walking distance, including:
- NCP Mitchell Street, 81 Mitchell Street, Glasgow, G1 3LN
- Q-Park Waterloo Street, 401 Waterloo Street, Glasgow, G2 6AR
- NCP Oswald Street, 38 Oswald Street, Glasgow, G1 4PA
Parking charges vary by operator. We recommend checking rates and availability in advance.
From Glasgow Central Station
- Walking: The Studio is approximately a 2-minute walk from Glasgow Central Station. Exit onto Hope Street and walk north towards Waterloo Street. The venue is located at 67 Hope Street.
From Glasgow Queen Street Station
- Walking: The venue is approximately a 7-minute walk (around 550m).
- Bus: A number of bus services operate from George Square and nearby city-centre stops towards Central Station and Hope Street.
- Subway: Walk to Buchanan Street Subway Station and travel one stop to St Enoch. From there, The Studio is approximately a 7-minute walk.
From Buchanan Bus Station
- Walking: The venue is approximately a 15-minute walk (around 800m).
- Bus: Several city-centre bus services operate between Buchanan Bus Station and Central Station.
- Subway: Walk to Buchanan Street Subway Station and travel to St Enoch Station. From there, The Studio is approximately a 7-minute walk.
More information about travel to the venue, including videos, can be found on The Studio website.
Please review the TIS Events and Conferencing Policy carefully before booking your place.
Making a booking request for a TIS event constitutes your acceptance of these terms and your agreement to comply with them. These terms tell you how event bookings can be made, changed and cancelled, and other important information.