We harness specialist knowledge and experience within our organisation to create bespoke training courses. Tailored to suit your specific needs, our courses we will increase awareness surrounding some of the biggest challenges and solutions facing the sector.

 Our most recent projects are noted below.

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Training for housing and community engagement professionals:

  • How to involve tenants in rent consultations
  • How to develop tenant scrutiny
  • Facilitation skills
  • Improving your presentation and public speaking skills
  • Communication and digital skills
  • Scottish Social Housing Charter and regulatory requirements
  • How to develop an effective community engagement strategy
  • How to involve tenants and local communities
  • Good governance and assurance statements
  • How to increase tenant involvement
  • Involving harder to reach groups

Training for tenants:

  • Tenant involvement in scrutiny – tenant led inspections, mystery shopping and self-assessment
  • How to use benchmarking and performance information
  • Getting established and agreeing constitution
  • Being an effective committee
  • Decision making and action plans
  • Getting involved in rent consultations
  • How to involve all of your community
  • Report writing
  • Housing finance and understanding value for money


  • Scotstoun and Whiteinch Housing Association: How to organise effective rent consultations
  • South Lanarkshire Council: How to involve tenants in scrutiny
  • Paragon Housing Association: How to audit your tenant participation strategy
  • Angus Council: How to get local communities engaged
  • Clyde Valley Housing Association: Delivering a Mystery Shopping Project 

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